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The main aim of business development services is to assist clients with the process of working ON their business and not IN their business.
The business development unit utilises a 9 stage business development program to assist clients with realising the full potential of their business, enabling them to gain more freedom to do the things they want to do.
Glenn Hughes & Associates are able to gather information from all over the world in relation to business development, improvement and analysis. Through our comprehensive menu of services we can assist any business in achieving its full potential.
For a full explanation of the many great services we can offer see below:
9 Steps to Business Success
- The complete development program
The Business Development Program is designed to help business owners develop businesses that really work, so that the owners of the business may choose not to. The BD program consists of nine stages implemented over an 18-24 month period. As a business owner you will gain greater control and direction of your business. By working on the business, the owners can realise the full potential of that business and gain more freedom to do the things which they want to do.
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Business Plans
The team at Glenn Hughes & Associates can help you develop a customised business plan to service your needs. After completing a business plan you will have a clearly defined set of goals and objectives. You will also have a medium to educate your own team with, as well as a reference to refer to when making business decisions.
You may also be eligible for a Government grant.
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Advanced Financial Management
This program provides today's small business manager with practical skills and knowledge to analyse and interpret the financial performance of a business.
Business owners and managers will have a better understanding of critically important financial management principles and methods of diagnostic analysis and review. They will be able to exert tighter control over their business and identify emerging problems quickly and effectively.
This program is generally presented as an intensive 1-day interactive workshop.
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Client Advisory Boards
A client advisory board is an opportunity to gather valuable feedback from your customers. Taking generally 2 hours, the CAB allows your customers to express their feelings about their business relationship with your company. A CAB will identify your customers' key frustrations, needs and highlight your competitors' marketing strategies aimed at your customers.
A CAB is an essential tool in keeping up with your customers' needs and expectations.
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Journey to Results
This is a 6-week program that provides an 'Instant Action Plan', which maps out the direction your business is going. The 6-week program allows Glenn Hughes & Associates to work with you to review the key issues you face and develop solutions.
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Phone Right
If you want instant results and have your clients notice a difference in your customer service IMMEDIATELY this is the program for you!!! The workshop is a video based program, which works through the various techniques available to handle telephone traffic within your business.
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Towards Awesome Service
A customer service training seminar designed for management and all team members to develop your business's performance standards. Glenn Hughes & Associates believes in focusing on the CUSTOMER not the product. By empowering your team to build THEIR own customer service standards, you will see outstanding results develop before your eyes!!!
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